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Problem-solving questions with sample answers
- When you are faced with a problem, what do you do?
- Describe a time when you faced an unexpected challenge at work.
- How do you weigh the pros and cons before making a decision?
- How would you handle a disgruntled or dissatisfied customer?
- What are some examples of problem solving?
- How do you prepare a problem solving question?
- What are the 7 steps in problem solving?
- Why do companies ask problem solving questions?
What are some examples of problem solving?
Examples of Problem Solving in the Workplace
- Correcting a mistake at work, whether it was made by you or someone else.
- Overcoming a delay at work through problem solving and communication.
- Resolving an issue with a difficult or upset customer.
How do you prepare a problem solving question?
Problem-solving interview question examples
- Question 1: Describe a situation where you had to solve a problem. ...
- Question 2: Give an example of a situation in which you saw an opportunity in a potential problem. ...
- Question 3: What steps do you take before making a decision on how to solve a problem, and why?
What are the 7 steps in problem solving?
Effective problem solving is one of the key attributes that separate great leaders from average ones.
- Step 1: Identify the Problem. ...
- Step 2: Analyze the Problem. ...
- Step 3: Describe the Problem. ...
- Step 4: Look for Root Causes. ...
- Step 5: Develop Alternate Solutions. ...
- Step 6: Implement the Solution. ...
- Step 7: Measure the Results.
Why do companies ask problem solving questions?
Why Companies Ask Problem-Solving Questions
Companies seek proactive, solutions-oriented employees for many of the jobs they are filling, and are more interested in the approach you'd take to solve a problem than they are in you providing the “correct” answer.
