- How do I contact Amazon about the wrong item?
- What do I do if my Amazon package was delivered wrong?
- Does Amazon ever send wrong items?
How do I contact Amazon about the wrong item?
Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.
What do I do if my Amazon package was delivered wrong?
Amazon Sent My Package to the Wrong Address—Can I Get a Refund?
- Sign in to your Amazon account.
- Go to Your Orders.
- Locate your order.
- Select Problem with order.
- Choose Request refund.
- Type in your problem in the text box.
- Hit Submit.
Does Amazon ever send wrong items?
You have to return the wrong item to Amazon in 30 days since the reception. If you send it after the deadline, you will have to pay for both the replacement item and the original one. To request a replacement, you will have to: Log in to your Amazon account.